Server Time: 17:39:52 | Today: 29/3/2024 (24 Hour | UTC/GMT +7 | Ha Noi/Jakarta/Bangkok)

Latest and stable version is: v1.5.5

How to upgrade new version when it's available:

Go to App World, choose My World, press Menu and select Refresh List. you might need to clear App World cache by pressing Alt and RSTRST while you are in App World. App World will exit and when run again, it's fresh state.

You might also need to:

Upgrade App World to the latest version: http://blackberry.com/appworld

Upgrade BBM to the latest version: http://blackberry.com/bbm

Notes:

YOU MUST EXIT CARO WHEN STOP PLAYING FOR CARO UPDATING RECORD AND CREDITS CORRECTLY. IF NOT, YOU WON'T GET YOUR CREDITS PROPERLY. WE DON'T ANSWER ANY QUESTIONS RELATES TO THIS. THANK YOU.

Always use Feedback Button inside App World to get help in few minutes or email: support.dauden@viethop.net

Always check Caro Facebook Page for latest news and important information: http://facebook.com/bbmcaro

FAQ:

1. It says "Can't connect to server": This means your device can't connect to the Caro server, the reasons could be:

+ Your device doesn't have full browsing BIS package/plan, can't browse websites at all.

+ Your device BIS connection is dropped or down or bad or too slow to connect..

+ The Caro server is down.

Solution: Try Wifi to check if Caro works OR/AND Try to browse websites such as http://caro.dauden.vn, http://facebook.com/bbmcaro. If you can browse websites, please try Caro again. If not, try to turn OFF and ON your network radio. Or you might try to turn OFF and ON the Data Service inside the Mobile Network Options.

2. It says "SERVER MAINTENANCE": This means you have to wait for the server is back to play.

3. It says "PLEASE UPGRADE TO NEWER VERSION". You have to upgrade to newer version. The instruction is here

4. If it's just hanging and you can't press Menu, can't move the focus, can't press Back button, can't do anything...

Solution: Try to switch to Home Screen. Go to the Network Option and Turn OFF the Network Radio. After few seconds, turn ON again and check if Caro exited or not.

5. Why Caro can't connect to BBM? I can't sign in with my Blackberry ID and Password?

Reasons and Solutions:

+ Go to BBM - Options - BBM Connected Applications - Edit Application Access - Edit Caro - Switch Disconnected to Connected.

+ BBM server is not available at the moment. Please try again later.

+ Make sure your BlackBerry ID and Password are correct.

+ Delete "BlackBerry Identity" module inside BB Options - Applications List - Add-on modules

+ Your BlackBerry ID may contain more than 5 devices if you are using BlackBerry Protect.

6. Why Caro says: "MATCHES LEFT: 0": This is when you ran out of available matches / day for playing. (Ha Noi/Bangkok/Jakarta - UTC/GMT +7)

Solution: You can buy a "Quota 100" item inside Caro Shop to lift up the quota or renew your quota.

7. Why I can't invite my BBM friend to play or I can't see him/her on the list for inviting: This could be because you friend doesn't have same version of Caro installed correctly.

Solution: You need to invite them to download. If they have the same version of Caro already, please just delete him/her from your BBM and re-invite him/her. This will fix the issue.

8. Why my score showed in Caro are not same as what is shown on the ranking board:

Solution: You have to exit Caro for it sending and updating your record onto Caro server.

Caro Shop:

+ VIP-Basic bundle contains Quota 100 and -200 Lose Points items. This -200 Lose Points items won't be applied immediately. You need to click the Provide FeedBack button inside App World to request for it to be applied. Providing your PIN and state clear that you want us to deduct 200 lose points to your record. The Quota 100 is applied immediately.

+ All payment progresses with go through App World within Caro, from the time you press the Buy button till the payment is successful, it will bring you back to Caro with the message. Mostly you need to restart Caro after that. Remember don't play any match before purchasing something.

+ At anytime you have difficulties in purchasing items, please use Feedback button inside App World to get help in few minutes.Please always state clear and in detail what you want us to support.

(13-Nov-2011 - Updating...)